📦 Shipping, FAQ & TrackingQuick answers, shipping info, and real-time order tracking — all in one place.
📦 Shipping Information
We offer Free U.S. Shipping on all CamPanion™ orders.
- Processing Time: 1–3 business days
- Shipping Time: 7–15 business days
- Carriers: USPS, AliExpress Standard
- Tracking: Sent via email and available on our
Track Your Order page
⚠️ Need to update or cancel your order?
Contact us within 12 hours of placing it and we’ll do our best before it ships.
❓ Frequently Asked Questions
✏️ Can I cancel or update my order?
Yes — just contact us within 12 hours of placing your order and we’ll do our best to make changes before it ships.
🔄 Do you offer refunds or returns?
Yes — we offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, just contact us and we’ll make it right.
⏳ What if my package is delayed?
Delays can happen due to customs or seasonal shipping volume. If it's been over 20 business days, contact us and we’ll help right away.
📦 Where is my order shipping from?
From our trusted partner warehouses in the U.S. or Asia, depending on availability.
🕓 When will I get my tracking number?
Within 2–5 business days after your order is processed and shipped. Tracking will be sent via email.
🔎 Track Your Order
Use your tracking number to view real-time updates on your package’s journey.
- Tracking updates: Available 2–5 days after your order ships.
- Having trouble? Try the tracking link directly below or open it in a new tab.